Device Manager

Device Information Columns

You can select to display the following columns in the device list. * indicates the column appears in the list by default.

• Device ID - Displays the unique identifier SevOne NMS assigns to the device.

• *Name - Displays the name of the device.

• Full Name – Displays the full name of the device without device masking.

• Alternate Name – Displays the alternate name you enter for the device.

• Description - Displays the device description.

• *Device IP - Displays the IP address of the device.

• *Objects - Displays the number of objects discovered on the device. Displays Peer Full when the peer you define to poll the device has reached it license capacity and does not poll the device's objects. Displays New when the device is being discovered or has not yet been discovered. The Device Mover enables you to move devices among the peers in your cluster to free up space on a peer.

• Device Availability - By default, it displays Yes. It will display No if the device plugin(s) are enabled but are not working.

  Device Availability is set to Yes even if the device has no plugin(s) enabled.

• Date Added - Displays the date the device was discovered the first time.

• Work Hours - Displays the work hour group to which you assign the device.

• SNMP Read Community String – Displays the SNMP Read Only community string. This check box does not appear when you select the Mask Read Community String check box on the Cluster Manager > Cluster Settings tab.

Poller Information Columns

• Poller ID - Displays the internal identifier for the peer that polls the device.

• *Poller Name - Displays the name of the peer that polls the device.

• Poller IP Address - Displays the IP address of the peer that polls the device.

• Polling - Displays Enabled when you turn polling on for the device. Displays Disabled when you turn polling off for the device.

• *Polling Frequency - Displays the frequency of how often the device is polled.

Discovery Information Columns

• *Time Queued - Displays the time you queue the device for object discovery.

• Time Started - Displays the time object discovery started for the device.

• Time Discovering - Displays the total amount of time it took to discover the objects on the device.

• Last Discovery Attempt - Displays the date and time of the last device discovery attempt.

• Discovery Count - Displays the number of times the objects on the device were discovered.

• *Priority - Displays High when the device is in the high priority queue. Displays Low when the device is in the low priority queue. Blank indicates the device is not queued for discovery.

• Manual Discovery - Displays Enabled when manual discovery is enabled. Displays Disabled when you prevent users from manually discovering the objects on the device.

• Automatic Discovery - Displays Enabled when automatic discovery is enabled Displays Disabled when you prevent the automatic discovery of objects on the device.

• State - Displays Normal until you schedule the device for deletion. Displays To Be Deleted when you mark a device for deletion until the next discovery when the device is removed.

Indicators Per Second Information Columns

The Indicators Per Second section enables you to display user-friendly times such as,

• Last update time - Displays indicators per second last updated time.

• Last 15 Mins - Displays indicators per second updated in the last 15 minutes.

• Last Hour - Displays indicators per second updated in the last hour.

• Last 2 Hours - Displays indicators per second updated in the last 2 hours.

• Last 6 Hours - Displays indicators per second updated in the last 6 hours.

• Last 24 Hours - Displays indicators per second updated in the last 24 hours.

• Last 7 Days - Displays indicators per second updated in the last 7 days.
  

  IMPORTANT

  The value displayed includes the backfilled data from net.deviceipsinfo table.

  
  

Plugin Information Columns

The Plugin Information section enables you to display plugin specific columns to include whether a plugin is enabled, working, its element count, and the SNMP version number. You cannot use plugin columns to sort the device list.

• Plugin Name - Displays the plugin name.

• Enabled - Displays Yes when the plugin is enabled for a device. Displays No when the plugin is disabled.

• Working - Displays Yes when the plugin successfully discovers applicable aspects on the device and the plugin is probably configured correctly. Displays No when the plugin does not discover applicable aspects on the device.

• Objects - Displays the number of objects the plugin discovers.

• Version - For the SNMP plugin, displays the SNMP version number.

First Level Device Groups Column

• First Level Device Groups - Enables you to select to display the first level device groups in which a device is a member.

Metadata Columns

• First level Metadata columns are the metadata namespaces.

• Second level Metadata columns are the metadata attributes in each metadata namespace.

Group Filters

The Group section enables you to display devices that are members of specific device groups/device types.

1. Click the drop-down and select the check box for each device group/device type for which to display devices in the list.

2. Select the Only show devices that are in all groups you select check box to display only devices that are members of all the device groups/device types you select.

Technology Filters

The Technology section enables you to display devices based on whether a plugin is enabled and/or working.

In the Enabled column, click the drop-downs.

• Select Any to display all devices (plugin enabled or disabled).

• Select Yes to display devices for which the plugin is enabled to poll for plugin specific metrics.

• Select No to display devices for which the plugin is disabled.

In the Working column, click the drop-downs.

• Select Any to display all devices (plugin working or not working).

• Select Yes to display the devices for which the plugin is successfully collecting metrics.

• Select No to display the devices for which the plugin is enabled but not collecting plugin specific metrics.

Other Filter Options

The following filters appear in the Other Filter Options section.

• Click the New drop-down.

  • Select Any to display all devices.

  • Select Yes to display new devices whose objects have yet to be discovered.

  • Select No to display only devices whose objects have been discovered.

• Click the Priority drop-down.

  • Select Any to display devices with any discovery priority.

  • Select High to display the devices queued for object discovery with the high discovery priority.

  • Select Low to display the devices queued with the low discovery priority.

• Click the SNMP Version drop-down.

  • Select Any to display devices with all versions of SNMP.

  • Select an SNMP version (Version 1, Version 2, or Version 3) to display devices with a specific version of SNMP.

• Click the Discovery Status drop-down.

  • Select Any to display devices with all object discovery statuses.

  • Select Queued to display devices that are queued for discovery.

  • Select Discovering to display devices that are in the process of discovery.

  • Select Discovering or Queued to display devices that are queued for discovery and/or in discovery.

  • Select Neither to display only devices that are not in discovery.

• Click the Peer drop-down.

  • Select Any to display all devices for all peers in the cluster.

  • Select the name of a peer to display the devices that a specific peer polls.

• Click the Work Hours drop-down.

  • Select Any to display all devices.

  • Select System Default to display the devices that use the work hours you define as the system default on the Work Hours page. For details, please refer to section Work Hours in SevOne NMS System Administration Guide.

  • Select a work hour group from the work hours you define on the Work Hours page to display the devices that are members of a specific work hours group.

• Click the Marked For Deletion drop-down.

  • Select Any to display all devices for all marked for deletion states.

  • Select Yes to display devices that are marked for deletion.

  • Select No to display devices that are not marked for deletion.

• Click the Failed Discovery drop-down.

  • Select Any to display all devices.

  • Select Yes to display devices that have failed during discovery.

  • Select No to display devices that have not failed during discovery.

• Click the Queued for Deletion drop-down.

  • Select Any to display all devices.

  • Select Yes to display devices that are in the queue for deletion.

  • Select No to display devices that are not in the queue for deletion.

Discovery Options

There are two concurrent discovery queues.

• High Priority Queue - In the high priority discovery queue, the device that was most recently queued with the high priority is discovered first followed by the other devices in the high priority queue in the last in first out sequence.

• Low Priority Queue - In the low priority discovery queue, the device that has been in the low priority queue the longest is discovered first in the first in first out sequence.

There are two discovery processes. You can track discovery progress on the Device Manager and on the Discovery Manager.

• The Manual Discovery process runs every two minutes to discover objects on the devices you manually mark for discovery.

• The Automatic Discovery process runs as you schedule it to occur from the Cluster Manager > Peer Settings tab to discover objects on all devices in SevOne NMS even if you do not mark the device for discovery. Automatic discovery runs in the low priority discovery queue.

- Select the check box for each device to manage, click , select Discovery, and then select one of the following options.

• Select Discover to add the devices to the high discovery queue for the next discovery.

• Select Cancel Discovery to cancel the discovery when a device is in a discovery queue.

• Select Increase Discover Priority to add the devices to the high discovery queue or to increase the discovery priority from the low discovery queue to the high discovery queue.

• Select Decrease Discover Priority to decrease the discovery priority from the high discovery queue to the low discovery queue.

• Select Enable Manual Discovery to enable users to manually discover the objects on the devices.

• Select Disable Manual Discovery to prevent users from manually discovering the objects on the devices. This blocks discovery of devices that are in maintenance.

• Select Enable Automatic Discovery to enable the Automatic Discovery process to discover objects on the devices when the next automatic discovery occurs as you define on the Cluster Manager > Peer Settings tab.

• Select Disable Automatic Discovery to prevent discovery of the devices when the Automatic Discovery process runs.

Polling Options

Polling enables you to gather the statistics and data from the indicators on discovered objects.

- Select the check box for each device to manage, click , select Polling, and then select from the following options.

• Select Enable Poling to turn polling on for the devices. You define the poll frequency for each device on the Edit Device page.

• Select Disable Polling to turn polling off for the devices. All historical information is saved but no new metrics are collected from the objects on the device.

Groups Options

- Select the check box for each device to manage, click , select Groups, and then select one of the following options.

• Select Add to Device Group to display a pop-up that enables you to select a device group/device type to which to pin the devices.

• Select Remove From Device Group to display a pop-up that enables you to select a device group/device type from which to remove the devices. The drop-down list on the pop-up displays the device groups/device types to which one or more devices are members. Select the Only show groups that are common to all of the selected devices check box to display only the device groups/types to which all the devices are members.

• Select Change Work Hours Group to display a pop-up that enables you to select a work hours group for the devices.

Deletion Queue Options

- Select the check box for each device to manage, click , select Deletion Queue, and then select one of the following options.

• Select Move selected to Deletion Queue to move the selected device(s) to be queued for deletion. Depending on the settings in Administration > Cluster Manager > Cluster Settings tab > Devices subtab > section Device Deletion Queue Information, the selected device(s) will be deleted after the number of days set in Days to delay field.

  If Days to delay field is set to 0 days , then the device(s) in the deletion queue are marked for immediate deletion. This is to preserve the pre-existing behavior and allow the feature to be turned off.

  Under section Device Deletion Queue Information, you may

  • Enable Disable Devices check box to disable objects, polling, and alerting for devices in the queue containing the list of one or more devices to be deleted.

  • Enable Hide Devices check box to hide devices queued for deletion from various reports such as, Device, Metadata, Topology, Performance Metrics, TopN, etc., in the user interface. These devices are not visible from Report Manager or Instant Graphs but their device summary is visible.

• Select Remove from Deletion Queue to remove the device(s) that are in queue for deletion and to prevent them from being deleted. It will enable and make the device(s) visible once they are removed from the deletion queue.

• Select Force Delete from Queue to force the device(s) already in the queue to be deleted permanently.

Tools Options

- Select the check box for each device to manage, click , select Tools, and then select one of the following options.

• Select Look Up FQDN to discover the Fully Qualified Domain Name (FQDN). This enables you to replace the device name with the FQDN.

• Select Ping to ping the devices. A pop-up to display minimum, maximum, and average ping times.

• Select Edit Metadata to manage the values for the metadata attributes. See the Manage Metadata Values section below.

• Select Delete Selected to delete the devices.

• Select Telnet to Telnet to the device's management IP address. You must select only one check box to perform this action.

• Select SNMP Walk to access the SNMP Walk page. This is useful when a device responds to ping but does not respond to SNMP and when you want to certify the MIBs on a device. You must select only one check box to perform this action. In addition to performing the SNMP Walk, you can also do a Traceroute to troubleshoot directly from within the appliance. Both Walk and Traceroute buttons are available from the SNMP Walk page.

Manage Metadata Values

The in the Actions column and the Edit Metadata option in the menu provides access to the Edit Metadata pop-up that enables you to manage the value for the metadata attributes you want to associate with the device. The Metadata Schema page enables you to manage metadata attributes.

1. Click in the Actions column to display the Edit Metadata pop-up.

2. Click to make the Values field editable.

3. In the Values field, enter the value for the attribute with the applicable attribute type specific format.
   

   • Date/Time: Must have a valid date and time format and can use natural language processing such as; 3 Thursdays ago at 5pm.

   • Integer: Type: Value must be numeric.

   • IP Address: Must use one of the following formats:

     • IPv4: for example, 10.1.1.100 or 172.16.254.1

     • IPv6: supports Zero Suppression format. For example, 2001:db8::1234::567:8:1 or 2601::0800:200c:417a

   • Latitude and Longitude: Must have valid coordinates that are decimal values: -90.00 to 90.00 values for Latitude and -180.00 to 180.00 for Longitude

   • MAC Address: Must use the following format: 0A:00:27:00:00:00

   • Text (Validated): Supports up to 1024 UTF-16 characters including PCRE regex that uses preg-match (perform a regular expression match) to validate the regular expression you enter against the attribute definition from the Metadata Schema page.

   • Text: Supports up to 65K UTF-16 varchar characters.

   • URL: Complete the following fields:

     • Link Display Text: Enter the text to display in reports as the link caption.

     • URL: Enter the URL. Must have FQDN validation, supports username prefix, ports, protocol AND ?/& for HTTP GET variables, and optional additional PCRE regex for validation, and must be fewer than 255 characters.

4. Click Update to save the value.